Cater For Trade Delivery
Delivery
Cater For Trade currently uses an overnight courier service
to ship their goods. The couriers that we use deliver
between 8.30 and 5 the day after dispatch. This means
that our customers enjoy the benefits of speedy service with
their goods.
Most of the items on the web site are held in stock unless
otherwise indicated. If it is in stock, then we will
normally deliver within 1-3 working days.
If a product is not in stock, then we aim to ship the goods
to you within 10 working days - we will notify you
if there is to be a delay.
Delivery to Mainland UK is free of charge. For UK
Highlands and Islands such as Northern Ireland, Jersey, Isle of Wight or the
Isle of Mann there is a shipping charge which is calculated
automatically due to product weight. For international
orders please email us with your requirements and we will
calculate a shipping cost for you.
Returning Goods
If the products you have chosen do not meet your approval,
please return them to us within seven days and on receipt we
will be happy to make a refund for the value of the goods.
We are unable to refund carriage charges because we will
have incurred the costs as soon as the goods are dispatched.
For this reason we ask you to ensure that somebody will be
available to receive the goods you have ordered.
Where items are being returned we must insist that they are
returned unused, in their own original packaging. Please
make sure you get a receipt from the post office when you
return an item in case of loss.
Some do's and don'ts:
Do
Be aware that deliveries can be any time up
to 5pm
Be exact when specifying delivery addresses.
Make sure that somebody will be there to receive the goods,
if you cannot be sure somebody will be in then please use
another delivery address. After two
attempts the goods are returned to us. We reserve the right
to re-charge any delivery costs if we re-send the goods to
you
Don’t
Try and specify a timed delivery – our couriers will
normally be delivering many packages from various companies
each day to your region.
Expect deliveries to be made on Saturday or Sunday – this
will not happen. |
